In India, consumer rights have been disregarded for a long time, especially when collecting outstanding dues like bank loans and credit cards. There are numerous cases of oppressive and illegal conduct by recovery agents attempting to collect pending or missed dues on behalf of the banks.
In the past few years, there have been many instances where borrowers were harassed and threatened by recovery agents for their unpaid debt. Many recovery agents have even made surprise visits to a borrower’s home to mock them in front of their neighbors and friends.
Some borrowers have faced not only humiliation but also intimidation and physical threats. Borrowers have developed serious mental conditions like anxiety, stress, and depression in the worst cases.
Unfortunately, some borrowers even committed suicide. The recovery agents are ignorant of the plight of the borrower and unwittingly destroy their lives.
Recovery agents seek clients’ information and visit their offices or organizations that owe installments to banks. Banks can hire a third-party agent to complete the transaction. These agents are generally considered a third party since they are not a part of the original contract.
Recovery agent harassment refers to the aggressive and illegal tactics used by debt collection agents to recover unpaid debts from individuals. It includes behaviours like continuous and threatening phone calls, using abusive language, harassing family members or colleagues, making false threats of legal action or arrest, or visiting the debtor’s home or workplace without permission.
Such actions can cause immense stress and mental trauma to the debtor and may also violate their rights under the law. Many countries have laws in place to protect debtors from recovery agent harassment and provide avenues for filing complaints and seeking legal action against such behaviour.
If you are facing recovery agent harassment, there are some important things you should know:
If your recovery agent tries to collect the money owed by engaging in any of the unlawful behaviors listed below, it may be considered harassment. These actions include:
In case you as a borrower are on the defaulting list and are stuck into Harassment from Recovery Agents, you will need to keep in mind a few things:
As per RBI guidelines, a recovery agent is not allowed to violate your personal space. It means that the third party cannot discuss the loan with your colleagues, friends, or families. In the event he does this, you have the right to file a lawsuit against the recovery agent.
You must verify the identification of the recovery agency when they arrive to collect the money. The bank provides each agent with an official identification card as a representative for the bank. Make sure they do not refuse to show their identity. If they refuse, immediately call the bank or the police.
Recovery agents have a few protocols to follow and uphold. For example, recovery agents have no right to use abusive language to collect money from the borrower on behalf of banks. In addition, even though they are collecting pending dues, they must treat all clients respectfully.
Per RBI guidelines, a recovery agent can contact you between 7 am and 7 pm. They have no right to contact you at odd hours before 7 am or after 7 pm.
You can also ask the recovery agent to call you later if you work in shifts by giving them an appropriate time. However, they cannot force clients to communicate at an inappropriate time.
You can file a formal complaint against the bank or the third-party agent. Once you file a complaint against them, it will stop their constant harassment for credit recovery.
You can file a civil injunction suit in court with interim relief against the bank and recover damages for harassment. Legal action against the authorities will prevent creditors from visiting the person’s home to recover their credit.
You could file a defamation complaint against the bank and recovery organization if the credit lenders relied on inaccurate data to cause a person’s CIBIL score to appear low.
Borrowers may sue banks directly for violating and trespassing if the bank’s debt recovery agents illegally enter borrowers’ homes or offices without prior approval or consent.
If the recovery agents force you to recover the money, individuals can file an extortion case against them.
If you’re facing any kind of harassment from a third-party agent, you can take that complaint directly to the bank. Ideally, you should communicate your concerns with the bank manager.
In conclusion, borrowers who are experiencing harassment from recovery agents have several options available to them.
It is worth noting that there are strict norms and regulations in place to prevent harassment by recovery agents. For example, the Reserve Bank of India (RBI) has issued guidelines that prohibit recovery agents from using abusive language, threatening violence, or calling at unreasonable hours. In addition, the FDCPA in the United States and similar laws in other countries provide protection for borrowers against abusive debt collection practices.
If a borrower is experiencing harassment from a recovery agent, they can file a complaint with the appropriate regulatory authorities or seek legal assistance. By taking action and advocating for their rights, borrowers can put a stop to harassment and work towards resolving their debt issues in a fair and respectful manner.
SingleDebt is the solution if you’re being harassed by a creditor and need immediate protection. They will help you resolve your debt problems, stop harassment from creditors, and pursue legal action. SingleDebt has a team of advocates and paralegals that will answer your harassing calls from creditors. All you need to do is sign up to get your first credit counseling consultation for free.
If you or someone you know has been a victim of illegal loan apps, there are solutions for you. SingleDebt can help cease harassment from these agents and handle the legal side for you. We urge you not to resolve this alone as this can lead to further harassment. Contact SingleDebt on +91 961 910 3594 or fill out the form either on the home page or contact page
SingleDebt specializes in effective debt management solutions, helping individuals and businesses reduce their debt and regain financial stability.
36 Responses
Way cоol! Some very valid points! I appreciate you penning this post
аnd the reѕt of the websіte is extremely good.
Dear Sir / Madam
Kindly suggest i have many credit card
Total outstanding 28lkah including loan.
I dont have money till date.
Customer care continue calling.
Regards
Fahad khan
Same problem me also
Dear Mr. Fahad Khan,
We understand that managing debt across multiple credit cards and loans is a daunting task, especially when facing financial difficulties and constant queries.
You’re not alone. The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 for a free consultation. We’ll work together to find a sustainable solution.
Remember, seeking help is a positive step towards regaining control of your finances.At SingleDebt, we specialize in helping individuals overcome debt challenges.
Sincerely,
The SingleDebt Team
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
i just lost my job due to which i failed to repay my emi just this month due to lack of funds and i am getting msgs and calls and recovery agents are harassing coming home banging home doors and threatening and using abusive language what am i suppose to do as im tryg to repay askg family and friends to support but none can help me as they are burdened with the same issue …they have contacted my neighbours as well and tried spoiling my name
Hi Team,
Actually i fell to the trap of Telegram prepaid scam on 21st june 2023 and duped of 9 lacs. Out of that i took 186k jumbo loan & 5 lac insta loan from HDFC. All my money and savings gone , also im jobless at present. For the fraud which happened complaint has already been raised with police and cyber cell and investigation is going on. So far i have not been able to pay 2 emi’s as i dont have money . Whole situation i have told banks through mail 4-5 times but they are sending same copy paste mail and asking to make payment. Now i have started getting calls from recovery team and once agent has visited my place too. Please help and suggest what can be done.
I have been harrased at my work place by the recovery agent today and forced to pay amount at 7.30pm evening .they threatened me
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
Help for bank harrasment
Credit card payment pending last 3 months, Bank Calling continue and recovery agent also
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
I have 3 lakhs to pay of credit card and third party agents are harassing and saying as they will come to home and sit until they receive the money back and telling as they have recovered in this way with other borrowers too as they were sitting till11:30 pm from other borrower and same they are saying me
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
Mantally haresh mant by ricuvry against
Agent is blackmailing me
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
I have few 3 lakhs personal loan and 65k credit card
Can I make the personal loan into conslidate and pay accordingly.
7989004869
Dear Sir,
Im being harassed by recovery agents continuously. I have an outstanding lona of 23 lakhs on credit cards and personal loan from 04 banks. Till last month I was paying regularly. But now My finanial condition has gone down and Im unable to pay.
Kindly Help
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
I have a pending loan of 82000 taken from a loan app which was about to be returned in 7 days, today is the 6th day and there are calls and messages from the following number from the morning 7.30 am where today is not even the last date.
they harass me by editing pictures putting my face in nude pictures sharing it with my contacts and also using abusive language.
request the government to take some serious action against this kind of people, we take it in case of emergency but these agents or whatever we call them harass the person to death.
the contact numbers from which I am getting mgs are as follows.
94 764878969, 6287745522981, 94757802217
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
personal loan harresment
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
Kotak Mahindra bank recovery agent hassrament for my family and mi
Very let night visit my home and fully harrasment my family
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
Kotak Mahindra bank recovery agent hassrament for my family and mi
Very let night visit my home and fully harrasment my family
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
Dear Team,
I am taken personal loan from moneyview and i am continue paying my EMI but currently i am facing some financial cries last few months and not able to my EMI
they continue call me and for EMI Can you Please help on this.
Facing harassment as home loan is due from recovery agent.Seek help.
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
Credit card bills and personal loan bills not paid recovery agents harrassing me
We understand this can be a stressful situation. It’s important to remember you’re not alone.
The first step is to assess your financial situation. Please reach out to us at 96191 03594 / 022 6876 2605 or fill out our website form on the homepage for a FREE consultation. We’ll work together to find a sustainable solution towards regaining control of your finances and a peaceful life.
At SingleDebt, we specialize in helping individuals overcome debt challenges. We are here to help.
Sincerely,
The SingleDebt Team
Hi sir may take parsonal loan in loan app but missed the repayment thay doing harrrisment me and also calls Harrising my family friends contact numbers please give one solution
I can help you legally. My firm is working for people like you and help them out to come out of this.
Call me on 8793033625